What is a real estate agent and what do they do?

May 8, 2024

5-minute read

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A woman standing in front of a row of houses, showcasing a peaceful neighborhood setting.

There’s no doubt about it – a trusted real estate agent can help make selling or buying a house a little easier and a lot less stressful, but what does a real estate agent do, exactly?

Real estate agents are professionals licensed to organize and assist in real estate transactions, and are most often paid on commission. They may work independently or on behalf of a brokerage or another agent. Let’s take a look at how a reputable real estate agent can help you successfully navigate the real estate market.

Types of real estate agents

There are three types of real estate agents involved in the sale of property:

  • Listing agent: A listing agent, also known as a seller’s agent, is a real estate agent who represents the seller in a real estate transaction.
  • Buyer’s agent: A buyer’s agent is a real estate agent who represents the buyer in a real estate transaction.
  • Dual agent: A dual agent is a real estate agent who works on behalf of both the home buyer and seller.

Real estate agent vs. REALTOR®

Although the terms “real estate agent” and “REALTOR®” are often used interchangeably, there are differences that keep them from truly being synonymous. To put it simply, a REALTOR® is any real estate professional – whether that be an agent, broker, property manager, appraiser or any other professional in the industry – who is a member of the National Association of REALTORS® (NAR).

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What does a real estate agent do for buyers and sellers?

A real estate agent can be a valuable asset in selling and purchasing the right home and can make the process run smoothly and efficiently from start to finish. Let’s take a look at what a real estate agent actually does on a day-to-day basis.

Provide expert knowledge of your area

Real estate agents are professionals who know the property values, schools and neighborhoods in the area. Your real estate agent can provide you with tips to help you sell your home or find a property that’s right for you. They use your preferences to find homes with access to public transportation, a pool, a great school district – whatever is most important to you.

Offer financial guidance

Real estate agents can help you price your home right or tell you if a property you’re considering is more expensive than average, thanks to their knowledge of area prices and comparable homes, which can save you a great deal of stress.

Find properties and schedule showings

Your real estate agent has access to a wide range of potential home buyers if you’re selling, and countless listings if you’re buying, via the multiple listing service (MLS) – and can save you tons of time by finding homes with open houses that are within your price range.

Help with the mortgage process

Whether you’re a buyer or seller, your real estate agent can help. When it comes to getting preapproved for a loan, your real estate agent has likely dealt with several mortgage lenders and can help guide you through the mortgage process. Getting a preapproval is an important step in the home buying process, and having an agent by your side can be beneficial. If you’re selling your home, your real estate agent will work with buyer’s agents to ensure potential buyers have been preapproved for a mortgage.

Guide negotiations

If your home inspection or home appraisal reveals hidden issues with the property, your agent can help you negotiate repairs and replacements. The best real estate agents know how to negotiate with potential buyers or property owners, and they can help facilitate a compromise before a sale is finalized. Real estate agents try to get you the best deal if you’re a buyer. Real estate agents can make sure that there’s no one working on the home without authorization, and that a property owner has all the necessary permits and allocations for ongoing projects. Your agent might even suggest a different property for you if the homeowner is hiding a major long-term issue.

Assist with paperwork and closing

Whether you’re selling or buying a home, you can expect to complete a lot of paperwork, some of which may be unfamiliar, especially if it’s your first time. Your agent can make sure that you complete your paperwork on time, that everything you fill out is correct and that you address any outstanding issues as quickly as possible.

The closing process can be confusing for both buyers and sellers, but having a real estate agent to guide you through the process can make it a smooth and easy process.

Provide guidance after closing

A real estate agent’s job isn’t done after closing. They’ll be available to answer any questions you have about the contract, and they should do a follow-up call 30 days after closing to see how things are going. They can also provide recommendations for any services you may require, such as cleaning or landscaping services.

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FAQs about what real estate agents do

Let’s take a look at some of the most frequently asked questions about real estate agents and what they do.

How does a real estate agent differ from a real estate broker?

Real estate brokers all began their careers as licensed real estate agents, but eventually gained the expertise to help people with real estate transactions. Just like an agent, a broker can assist either home buyers or sellers, but they have the added ability to ensure transactions are lawful, that all paperwork is correctly completed, and that finances are correctly recorded and reported.

How do real estate agents earn money?

Instead of a typical salary, real estate agents earn their income through commission. When a seller’s agent and buyer’s agent work together in the sale of a house, they split the commission, which is a percentage of the sale price.

Is working with a real estate agent worth it?

While it’s definitely possible to buy or sell a home without the help of a real estate agent, you may find that working with an agent can lessen your stress along the way. Real estate agents can assist you with a variety of things, including knowledge of the local area and mortgage process, negotiations, paperwork, closing and more.

What does a commercial real estate agent do?

A commercial real estate agent specializes in the sale of commercial properties. Commercial real estate agents have similar responsibilities as residential real estate agents, though they may also need to handle property leases in addition to sales.

How do I get a real estate agent?

To get a real estate agent, you’ll want to start by asking friends and family for referrals on agents they had a good experience with. From there, consider scheduling meetings with each potential agent so that you can ask them questions and get a feel for whether they’ll be a good fit for you.

The bottom line: Finding the right real estate agent for you

Now that you know what a real estate agent does, you can make an informed decision on whether working with one is the right choice for you. Whether you’re a buyer or a seller, your real estate agent is there to help and guide you through your real estate journey. As soon as you’re ready to choose a real estate agent, the next step is finding the relationship that’s right for you and your needs.

If you’ve found your real estate agent and you’re ready to buy a home, take action and start your mortgage application with the Home Loan Experts at Rocket Mortgage®.

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Miranda Crace

Miranda Crace is a Senior Section Editor for the Rocket Companies, bringing a wealth of knowledge about mortgages, personal finance, real estate, and personal loans for over 10 years. Miranda is dedicated to advancing financial literacy and empowering individuals to achieve their financial and homeownership goals. She graduated from Wayne State University where she studied PR Writing, Film Production, and Film Editing. Her creative talents shine through her contributions to the popular video series "Home Lore" and "The Red Desk," which were nominated for the prestigious Shorty Awards. In her spare time, Miranda enjoys traveling, actively engages in the entrepreneurial community, and savors a perfectly brewed cup of coffee.